The Effects of Logistics Measurement Capability on Performance
نویسنده
چکیده
A survey of 1,200 manufacturing firms in Taiwan was undertaken in order to examine the relationships among logistics measurement capabilities (including general measurement and benchmarking), logistics performance, and financial performance. Results showed that general measurement capability (which refers to functional measurement, total cost analysis, and customer-oriented measures) is the most critical capability that can impact upon benchmarking capability and logistics performance. Moreover, general measurement capability can also indirectly impact on financial performance through logistics performance or benchmarking capability. Furthermore, a positively associated relationship between benchmarking capability and financial performance is confirmed.
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