Information Technology and Training in Emergency Call Centers
نویسنده
چکیده
منابع مشابه
Site Selection of Emergency Medical Centers (EMCs) Using Environmental Hazard Management Approach: A Case Study of Ardabil
Introduction: Many people call emergency medical centers (EMCs) during a day due to accidents or various diseases and they need to receive first aid. In order to provide first aid, it is necessary to send emergency workers and vehicles from the emergency medical services centers to the location of the accidents. Therefore, the accessibility of the EMCs and their being located in an appropriate ...
متن کاملSite Selection of Emergency Medical Centers (EMCs) Using Environmental Hazard Management Approach: A Case Study of Ardabil
Introduction: Many people call emergency medical centers (EMCs) during a day due to accidents or various diseases and they need to receive first aid. In order to provide first aid, it is necessary to send emergency workers and vehicles from the emergency medical services centers to the location of the accidents. Therefore, the accessibility of the EMCs and their being located in an appropriate ...
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For many companies, call centers have become a primary way of communicating with their customers. Most organizations with customer contact -private companies, as well as government and emergency serviceshave reengineered their infrastructure to include call centers, either internally managed or outsourced. The call centers thus form an important and a vast service industry, employing roughly 3-...
متن کاملThe Current State of Poison Control Centers in Pakistan and the Need for Capacity Building
Background: Chemical exposure is a major health problem globally. Poison control centers (PCCs) play a leading role both in developed and developing countries in the prevention and control of poisonous chemical exposures. In this study, we aimed to assess the current state of PCCs in Pakistan and highlight capacity building needs in these centers. Methods: A cross-sectional survey of the two re...
متن کاملDocumentation of Emergency Medical Records Based on Educational Accreditation in Educational Hospitals of Mazandaran University of Medical Sciences
Background and purpose: Emergency medical services (EMS) are among the major concerns in health care. Documentation of patient care in medical records format is of great importance since they are used in further treatments, assessment of care, medical-legal reports, and medical educations. Materials and methods: This descriptive cross-sectional research was performed by studying the emergenc...
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