Specifying a Knowledge Management System
نویسنده
چکیده
This paper proposes a methodology to decompose organisation or enterprise complexity so that all requirements for a knowledge management system are considered. The technique builds upon soft system methodologies and ‘hard’ system engineering approaches. It begins with the assumption that objectives or outcomes are achieved in an environment that produces or has constraints. These constraints either restrict the availability of solutions or restrict how solutions can be employed. The solutions are real things in the real world, and perform tasks to achieve objectives.
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