Design Guidelines for Setup Procedures of Mobile Terminals and e-Services
نویسندگان
چکیده
The ETSI Technical Committee Human Factors (TC HF) has initiated the development of guidelines for the design of setup procedures of mobile terminals and e-services. This work is performed under the e-Europe 2005 action plan, by and in close collaboration between major industry players and ETSI. The goal of this activity is the development of design guidelines for user interface and service developers based on specific use cases which help to understand the difficulties users are experiencing when configuring their devices or accessing the services. We will present a selection of use cases and design guidelines developed from these uses cases in order to receive feedback from the HFT-community on the relevance of the use cases on which our work is based, the validity of our approach and current set of draft guidelines.
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