Exploring Virtual Value Chain in Hospitals: a Case Study at Singapore Hospital
نویسندگان
چکیده
As healthcare costs increase, there is a need for healthcare service providers to look for ways to contain costs and to improve the service level. Due to the limited resources, it is difficult to create value in the physical value chain, so the health care industry should focus on using information system. This paper introduces the virtual value chain evolution in health care industry, the up-to-date virtual value chain functions and how the virtual value chain creates value by using hospital information system and simulation concept.
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