The Effect of Business Process Reengineering on Public Sector Organisation Performance (a Developing Economy Context)
نویسنده
چکیده
............................................................................................................................ i Declaration of Originality.............................................................................................. iii Acknowledgements ......................................................................................................... iv
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Process reengineering in the public sector: Learning some private sector lessons
The possible applicability of business process reengineering (BPR) to organisations in the public sector is explored through analysis of the central issues in BPR and the emerging experience of organisations which have recently implemented it. In particular, the paper suggests that success of reengineering may depend critically on the strategic capability of the organisation prior to undertakin...
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