Collective sensemaking in virtual teams
نویسنده
چکیده
Virtual teams (VT) have been studied since two decades because of their increasing presence in today’s organizations. To better understand how VTs work, our research tries to address this issue by analysing interpretive frameworks through which students made sense of a VT experience as part of a course taught simultaneously in two distant universities. Using the concepts of sensemaking (Weick, 1995) and sensegiving (Gioia and Chittipeddi, 1991), I ask: how does individual sensemaking contribute to constructing collective sensemaking? I used a narrative approach to study reflective narrations produced by the students and logs they posted on their team’s forum. The findings show how competitive frameworks hinder collective sensemaking; the importance of sensegiving on the development of VTs; and how perceptions of CMC limitations depend on interpretive frameworks.
منابع مشابه
Sensemaking in a Distributed Environment
As globalization continues to increase, sensemaking in a distributed environment is likely to grow in importance as the expertise necessary to address increasing environmental complexity is more widely geographically dispersed. Paradoxically, the information and communication technologies that make sensemaking in a distributed environment possible simultaneously may create a context that inhibi...
متن کاملCognitive Social Simulation and Collective Sensemaking: An Approach Using the ACT-R Cognitive Architecture
Cognitive social simulation is a computer simulation technique that aims to improve our understanding of the dynamics of socially-situated and socially-distributed cognition. Cognitive architectures are typically used to support cognitive social simulation; however, the most widely used cognitive architecture – ACT-R – has, to date, been the focus of relatively few cognitive social simulation s...
متن کاملA Comparative Analysis of Collective Awareness Building in Virtual Teams
Collective awareness becomes an important construct in the virtual context. It allows facing problems derived from uncertainty and ambiguity of electronic relationships and virtual environment. Considered as a dynamic concept, collective awareness develops with time and accumulated information exchanged between team members. However, virtual teams have different configurations resulting from di...
متن کاملE-commerce Organizations as Virtual Communities: Uniting Knowledge Consumers and Knowledge Workers
This paper addresses the impact of the Internet on the distribution of goods and services in the world today. The recent dot.com phenomena indicate that we have much to learn about e-commerce although we have learned that it cannot be approached the same way we used to sell goods and services in a face-to-face manner in bricks-andmortar venues. We propose the creation of virtual communities aro...
متن کاملSensemaking in the formation of basic life support teams - a proof-of-concept, qualitative study of simulated in-hospital cardiac arrests
BACKGROUND The formation of critical care teams is a complex process where team members need to get a shared understanding of a serious situation. No previous studies have focused on how this shared understanding is achieved during the formation of cardiac arrest teams. "Sensemaking" is a concept well known in organizational studies. It refers to the collaborative effort among members in a dial...
متن کامل