Herding in Queues with Waiting Costs: Rationality and Regret

A Mathematical Analysis on Linkage of a Network of Queues with Two Machines in a Flow Shop including Transportation Time

This paper represents linkage network of queues consisting of biserial and parallel servers linked to a common server in series with a flowshop scheduling system consisting of two machines. The significant transportation time of the jobs from one machine to another is also considered. Further, the completion time of jobs/customers (waiting time + service time) in the queue network is the set...

Rational Abandonment from Tele - Queues : Nonlinear Waiting Costs with Heterogeneous Preferen

Application of queuing theory in construction industry

Purpose Each production process in construction is closely connected with the question of costs and deadlines. In every project an investor or customer, as well as the construction company, has to meet the planned completion date and the estimated costs associated with the construction. In practice, determining the duration of construction at minimum costs is still not based on the reliable cal...

A model for rational abandonments from invisible queues

We propose a model for abandonments from a queue, due to excessive wait, assuming that waiting customers act rationally but without being able to observe the queue length. Customers are allowed to be heterogeneous in their preferences and consequent behavior. Our goal is to characterize customers’ patience via more basic primitives, specifically waiting costs and service benefits: these two are...

Rational Abandonment from Tele-Queues: Nonlinear Waiting Costs with Heterogeneous Preferences

We consider the modelling of abandonment from a queueing system by impatient customers. Within the proposed model, customers act rationally to maximise a utility function that weights service utility against expected waiting cost. Customers are heterogeneous, in the sense that their utility function parameters may vary across the customer population. The queue is assumed invisible to waiting cu...