Analytic Hierarchy Process Model for Evaluating a Health Service Information Technology Network
نویسنده
چکیده
A decision model using of the Analytic Hierarchy Process (AHP) was investigated to reflect the relative importance of quality of service (Qos) needs of an Information and Communication Technology (ICT) system by health service related applications. A pilot study is carried out in Health institutions in Chile to examine priority criteria from end users perspective concerning Qos issues. The purpose of the study is to provide a decision making tool as a guidance to analyze and evaluate the QoS parameters in a networked system under various activities, to compare the different requirements and to enable tradeoffs in accordance to the institution necessity.
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