A “Framework of Ideas” to Support an Action Research Study of ICT- Enabled Organisational Change in the Not-for-Profit Sector

This paper develops a theoretic framework which may be used to guide research into effective organisational change. The focus of our work is restricted to (i) ICT-mediated organisational change and (ii) change within a Non-Profit-Organisation (NPO) and, therefore, the framework of ideas presented here is focussed on a characteristic of NPOs: an unusually highly intrinsically motivated workforce. This focus has suggested that more than usual attention is paid to individual employees and the granularity of the underlying study for which this framework has been defined is set accordingly. The framework is, however, not necessarily restricted in its scope of application to such organisations, or to such organisational change. We encourage the use of the framework beyond the boundaries we have set for our project.