Service innovation readiness: Dimensions and performance outcome
نویسندگان
چکیده
Available online 23 May 2012
منابع مشابه
Developing and Validating Service Innovation Readiness
Services have emerged as major economic activities in Taiwan in recent years, since more than 70% of GDP in Taiwan is generated by service sectors. Nevertheless, knowledge of service innovation remained under-explored. To address this research gap, this study proposed the concept of “Service Innovation Readiness” based on expert interviews of five service industries (Department Stores and Retai...
متن کاملThe Impact of Knowledge Management Strategy on Service Innovation Performance in Private and Public Hospitals
The main objective of this research is to investigate the comparative effect of knowledge management strategy on the service innovation performance in public and private hospitals through the mediating role of knowledge management practices. Drawing in knowledge management theory, all the organizations require a suitable knowledge management strategy to perform successfully. Therefore, this res...
متن کاملMobile Service Co-innovation and Service Performance: A Cross Industry Study
With SDL (Service-Dominant Logic), we developed a conceptual framework and conducted an empirical research with medical, financial-related, software and logistics industry. The study aims to explore how companies’ competence can help to develop mobile service innovation, and to what extent service co-innovation can influence innovation performance. Self-administered questionnaires were adopted ...
متن کاملSoft Ict and Innovation Performance: an Empirical Investigation
The limited number of previous empirical investigations of the effect of information and communication technologies (ICT) on innovation focus mainly on the ‘hard’ dimensions of ICT (i.e. firm’s ICT equipment). This paper presents an empirical investigation of the effect of five important ‘soft’ dimensions of ICT at firm level (ICT structure, personnel, skills, strategy, processes) on firm’s inn...
متن کاملDesigning a model for the impact of innovation on the consequences of hosting sporting events
Abstract The aim of this study was to investigate the effect of innovation on the outcome of hosting Iranian sporting events. This research was of developmental-applied type. And the statistical population included experts of sporting events.After confirming the validity of the researcher-made questionnaire by 20 experts, based on the final number of items in the questionnaire, 111 people were...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید
ثبت ناماگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید
ورودعنوان ژورنال:
- Decision Support Systems
دوره 53 شماره
صفحات -
تاریخ انتشار 2012