Evaluation of Patient Satisfaction after Endoscopy

Fifty patients, who attended a gastrointestinal endoscopy unit over a one week period were given a questionnaire. This questionnaire has previously been used in the Norwegian Colorectal Cancer Prevention Study (NORCCAP).In each case, the overall percentage of patients who gave responses on each of the ten main questions were estimated. This questionnaire was given to all the participants (n=50) after endoscopy to be filled in and was collected before their discharge from hospital. The questionnaire provided questions about service and practical issues. Participants were also asked to quantify any pain experienced during examination on a categorical scale. They were also encouraged to give their comments in free texts. Questionnaire used were anonymous.