Annotation and Classification of French Feedback Communicative Functions

Feedback utterances are among the most frequent in dialogue. Feedback is also a crucial aspect of all linguistic theories that take social interaction involving language into account. However, determining communicative functions is a notoriously difficult task both for human interpreters and systems. It involves an interpretative process that integrates various sources of information. Existing work on communicative function classification comes from either dialogue act tagging where it is generally coarse grained concerning the feedback phenomena or it is token-based and does not address the variety of forms that feedback utterances can take. This paper introduces an annotation framework, the dataset and the related annotation campaign (involving 7 raters to annotate nearly 6000 utterances). We present its evaluation not merely in terms of inter-rater agreement but also in terms of usability of the resulting reference dataset both from a linguistic research perspective and from a more applicative viewpoint.