EGovernment Maturity Model (EGMM)
نویسندگان
چکیده
eGovernment has been defined as Information and Communication Technology (ICT) enabled route to good governance. eGovernment is an evolutionary path that its effective implementation requires a complete understanding of constituting elements and at the same time taking a holistic view to stay focused on its overall objectives. This paper introduces a new heuristic model that could be used to measure eGovernment maturity called “eGovernment Maturity Model” (eGMM). eGMM has five levels of maturity encompassing varying degree of initiatives, from the lowest to the highest. Stages include close, readiness, develop, manage, and seamless. In this model two aspects are considered: eService maturity and plan maturity.
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