Perspective Making and Perspective Taking in Communities of Knowing
نویسندگان
چکیده
Communication in knowledge intensive firms involves perspective making and perspective taking within and between their communities of knowing. In this paper we look to science as an example of knowledge work in a community of knowing, and draw implications for the design of electronic communication systems and policies to support perspective making and perspective taking. The role of narrative in perspective making and of reflexivity in perspective taking are highlighted. Two models of communication, the conduit model and the language games model, are proposed for guiding the design of electronic communication media, and their relative strengths and weaknesses are considered.
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تاریخ انتشار 2000