Consultancy Services to Erp Systems: Case Studies from Saudi Arabia
نویسنده
چکیده
Rapid change in business environment have compelled the world class organizations to implement integrated software solution to all their functional processes, the most typical solution is ERP. For this, organizations are striving to hire ERP consultants to line up their resources. However, it is evident from literature that organizations spend a lot of resources on hiring consultants. Likewise, Saudi Companies are also implementing ERP systems for the same purpose and thereby hiring ERP consultants. However, the role of hiring consultants is also crucial in Saudi Companies and they are spending plenty of resources on them. In this paper we have investigated the roles, characteristics, responsibilities, scope of work and identify the reasons for and against hiring ERP consultants specifically in Saudi Arabia. No study has been conducted to investigate the consultants’ roles in such systems in Saudi Arabia. For this purpose we have considered two case studies of ERP projects in Saudi Arabian well known organizations Dr. Abdul Rahman Al-Mishari Hospital (AMH) and eXtra an electronic appliances organization, after a thorough literature review.
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