Factors Influencing the Adoption of Thai eGovernment Websites: Information Quality and System Quality Approach
نویسندگان
چکیده
By using eGovernment websites, both citizen and government can receive benefits. Citizens can receive better and more convenient service whereas governments can reduce operation and management costs. The more citizens use eGovernment websites, the more operation and management costs are reduced. In order to increase the adoption of eGovernment websites, this study mainly investigates factors that influence the adoption of eGovernment websites directly from citizens. The explored factors are developed regarding to information quality and system quality aspects. The analysis shows that all explored characteristics of information quality significantly influence the adoption of eGovernment websites. Accuracy, relevancy, and completeness are more significant than timeliness and precision. Likewise, all explored characteristics of system quality significantly influence the adoption of eGovernment websites. Efficiency is the most significant factor.
منابع مشابه
An Adoption Model of Electronic Government Services in Malaysia: Electronic Labor Exchange (ELX) (Model Ambil Guna Perkhidmatan Kerajaan Elektronik di Malaysia: Pasaran Buruh Elektronik (ELX))
This paper examines factors influencing adoption of electronic government services among end-users of Electronic Labor Exchange (ELX) in Malaysia. The objective of the paper is to understand how end-users perceived e-Government as a primary government interaction channel and the factors that affect their level of usage. The proposed adoption model integrates a number of measurement criteria suc...
متن کاملThe Role of National Culture on Citizen Adoption of eGovernment Services: An Empirical Study
Increasingly governments around the world have realized the imperative of providing the public with not only improved government information and services but also improved public governance, transparency and accountability through eGovernment services. However, many governments still face the problem of low level adoption of eGovernment websites. It is because the issue of eGovernment adoption ...
متن کاملe-Government in South Africa: e-service quality access and adoption factors
Over the past decade the World Wide Web (WWW) has had far reaching implications on the way in which information is shared, and services are rendered by both public and private organisations. One important issue on the research agenda has been the adoption of the web by the public sector, in the form of electronic government or e-government. Previous studies show that the benefits brought about ...
متن کاملEvaluation of the Quality of Otolaryngology Information on Persian Websites
Introduction: More and more patients are using the Internet to achieve information these days. Most patients (85%) use search engines to look for information about health. The quality of this information that patients encounter is highly different. This study aimed to assess the quality of information that an ear, nose, and throat patient would encounter when searching for information abo...
متن کاملSome Factors that Influence the Quality of Voluntary Disclosure
The purpose of this study is to investigate the factors affecting the evaluation of the quality of voluntary disclosure, given that the factors used in internal research due to having an external source and focusing on the number of disclosures may not be an appropriate criterion for measuring the quality of information disclosure, so, it is necessary to provide new influencing factors on the e...
متن کامل