Academic Analytics in quality assurance using organisational analytical capabilities

نویسندگان

  • Phelim Murnion
  • Markus Helfert
چکیده

The combination of increased environmental complexity and greater quantities of data presents higher education with new problems. Institutions have responded by adopting analytics-based approaches which aim to improve organisational and educational effectiveness. However, despite extensive research in academic analytics there is an identified need for further work in making analytics “actionable”, a problem of ‘IT in use’. Recent research in business analytics has investigated this problem using a business process orientation combined with an examination of business capabilities for analytics use. Adopting this perspective we apply it to academic analytics in the context of quality assurance, describing an outline approach to the problem of actionable academic analytics.

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تاریخ انتشار 2013