An Empirical Investigation of the Acceptance of Electronic Negotiation Support System Features
نویسندگان
چکیده
Electronic negotiation support aims at enabling complex trade interactions through means of information technology. Present research in electronic negotiation support is limited to a large extent to the analytical decision support view. There is a lack of empirical evidence on the acceptance of the different types of support in the negotiation support portfolio and their value contribution. In this paper, the results of a laboratory experiment evaluating the communication support feature of a particular negotiation support system, namely the Negoisst system, is presented. It is concluded, that dedicated communication support is highly relevant in users’ perception of usefulness.
منابع مشابه
An Empirical Investigation of the Determinants of Users Acceptance of E-banking in Singapore: Based on Technology Acceptance Model
Singapore is depicted to be the fastest growing telecommunications nation in Asia. Presently, all the members of the Singapore banking industry have engaged in the use of Information and Communication Technology as a platform for effective and efficient means of conducting financial transactions. This paper focuses on determining the level of users’ acceptance of the electronic banking services...
متن کاملCross-Cultural Time Sensitivity in a Bilateral E-Negotiation System
For a long time, culture has been an influencing parameter in negotiations. Growth of international trades and business competitions has increased the importance of negotiations among countries and different cultures. Developing new technologies, particularly the use of artificial intelligence in electronic trading areas, has provided us with the application of intelligent agents to resolve cha...
متن کاملExploring the user interface of negotiation support systems from the user acceptance perspective
Despite the fact that Web-based negotiation support systems (NSS) have gained momentum in B2B electronic commerce, there have been few studies investigating the way the NSS interface might be utilized to promote user acceptance. This paper presents the results of an empirical study investigating NSS, from a user acceptance perspective and utilizing a technology acceptance model. We have explore...
متن کاملUser Assessment of Internet-Based Negotiation Support Systems: An Exploratory Study
The Web-based negotiation support system (NSS) Inspire has been used in experimental negotiations by over 2000 negotiators worldwide. From a survey conducted among the users we find that they have a highly positive attitude toward the Inspire system and to internetbased negotiation support in general. This paper presents results of an exploratory analysis of the data collected from user questio...
متن کاملImproving Agent Performance for Multi-Resource Negotiation Using Learning Automata and Case-Based Reasoning
In electronic commerce markets, agents often should acquire multiple resources to fulfil a high-level task. In order to attain such resources they need to compete with each other. In multi-agent environments, in which competition is involved, negotiation would be an interaction between agents in order to reach an agreement on resource allocation and to be coordinated with each other. In recent ...
متن کامل