Using Cases to Explain Electronic Commerce Adoption and Success in Small and Medium-sized Enterprises
نویسندگان
چکیده
Electronic Commerce (EC) is becoming an increasingly important activity in small and medium-sized enterprises (SMEs). This paper presents a model of the factors influencing the levels of EC adoption and EC success in SMEs. Case studies of five SMEs in the IT industry were used to explore two constructs in the EC literature: (1) EC adoption and (2) EC success. Both were found to be relevant and worthy of further research to develop valid and reliable instruments for their measurement. In addition, the case studies highlighted the relationship between levels of EC adoption and EC success in SMEs.
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