Performance Measurement Framework with Formal Indicator Definitions
نویسندگان
چکیده
Definition of appropriate measures of organization’s performance should be conducted in a systematic way. In this paper the performance measurement and indicators are discussed not only from the side of management models, but also from the point of view of measurement theories to find out appropriate definitions. In our work we propose a formal specification of indicators. The principles of indicator reformulation from free form indicators to formal requirements are formulated and applied in several examples from performance measures database. The formally defined indicators could be used in the proposed performance measurement framework that covers five-step indicator lifecycle.
منابع مشابه
Performance Measurement Framework with Indicator Life-cycle Support
The performance measurement method introduced in this paper is based on the five-step indicator lifecycle that covers formal definition of indicators, measurement, analysis, reaction, and reformulation of indicator definitions. Performance measurement framework is introduced that support this performance measurement method and that enables the indicator lifecycle. The goal of this research is t...
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Introduction: The core requirement of successful and innovative organizations is doing right things and doing things right. Nowadays organizations are to perform excellently strategically and operationally so that they can face the current and future world challenges. Performance measurement is one of the ways in directing organization to the right targets and avoid diversity in practices. The ...
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