A Conversational Agent for Social Support: Validation of Supportive Dialogue Sequences
نویسندگان
چکیده
Recently, we proposed a dialogue model for social support. To validate this model, we analyzed 23 real world chat conversations. After some adjustments, the dialogue sequence patterns specified in the model cover 87.4% of the data. Based on this result, we conclude that the dialogue model accurately describes comforting conversations. Next, the model will be incorporated into a comforting ECA.
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