Studying Affective Responses to Complex Technology
نویسنده
چکیده
Humans are capable of strong emotional responses to computer systems. Research suggests that human perceptions of human and machine intelligence rely on similar processes involving heuristic judgments about apparent problem solving skills, verbal ability, and social competence. Usability engineers need to understand how to measure emotional responses to sophisticated software and hardware products, and design accordingly. I propose to contribute to the workshop in the following ways.
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