Process View of CSCW
نویسندگان
چکیده
CSCW(Computer-Supported Cooperative Work) and SPT (Software Process Technology) are two important, interrelated research areas. This paper investigates some key issues in CSCW from the SPT point of view. We present a classification and characterization of cooperative work mainly from the process point of view, propose a general process architecture supporting all kinds of cooperative work, and discuss in details three key issues in process support: Community Memory, Conflict Reduction and Solving, and Change Management. We believe that to study the CSCW topics from the SPT point of view will benefit both.
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