The Naples-Questionnaire of Work Distress (nQ-WD): Bullying at workplace, organizational dysfunctions and bio-psycho-social effects

The aim of this study is to elaborate a tool, the “Naples-Questionnaire of Work Distress” (nQ-WD), in order to evaluate the conditions of discomfort perceived in the working field. It tries to differentiate the dysfunctional phenomena more tied to the anomalies of the interpersonal relationships (bullying at workplace) from the phenomena more clearly related to organizational dysfunctions. The inventory measures the overall effects of these two areas on the subject and the spin-off in term of bio-psycho-social functioning. The questionnaire has been administered to a group of 178 workers who showed a work-related psychopathological disturbance and to a control group of 178 subjects without exposure to bullying at workplace or to organizational distress. The statistical analysis demonstrated degree of significant validity and reliability. The degree of internal coherence of the answers proposed is satisfactory. The ROC curves allow the determination of a threshold value which allows separating the workers subjected to mobbing and/or organizational stress from control-workers with an optimal reliability degree. The values of the area under the ROC curves show that the inventory has a high discriminating capacity.