Towards the Quality for Web 2.0 Applications

One of the steps to evaluate quality is to define first quality requirements, for instance, by means of models. In order to specify quality models for Web 2.0 applications we propose an integrated approach which considers quality dimensions for contents and functionalities. In particular, we discuss how to model the different quality views reusing and extending the ISO 9126-1 quality models taking into account not only the software characteristics but also the own features of Web applications. To illustrate the added Content quality characteristic to quality models, excerpts of two evaluations are shown. The resulting models contribute towards a multidimensional integrated approach to evaluate Web applications of different eras –both Web 1.0 and 2.0 ones-, and lifecycle stages.