To Help or Hinder: Real-Time Chat in Citizen Science
نویسندگان
چکیده
In this paper we investigate the implications of providing a real-time messaging interface in a Web-based citizen science game. Our study draws on data from two weeks of chat messages and survey responses collected from Eyewire, a highly successful citizen science game which enables players to take part in scientific enquiries, within a semi-gamified environment. Our analysis reveals that real-time chat facilitates and supports players for several types of engagement; to collaboration on tasks, knowledge sharing, learning, socialising, supporting other in the community, and to help sustain long-term participation. Based on the analysis, we derive a set of design recommendations for citizen science platforms designers, focusing on the role of real-time chat on improving participation and performance.
منابع مشابه
Factors Affecting the Implementation of Citizen Science in Iranian Universities
Citizen science is a form of public participation research based on public participation that provides multiple benefits to researchers, citizens, policymakers, and society, as well as research and innovation cycles. Literature review indicates that universities have a significant role in management and implementation of citizen science projects. Despite the emphasis on citizen participation in...
متن کاملIntrospective Study of Emotion Icon in Public Chat as a Gesture of Texting
An emotion icon, better known as emoticon is a metacommunicative pictorial representation of a facial expression that, in the absence of body language and prosody, serves to draw a receiver's attention to the tenor or temper of a sender's nominal verbal communication, changing and improving its interpretation. The present study investigates the use of these nonverbal cues in whatsapp public cha...
متن کاملDeveloping a ChatBot to Answer Spatial Queries for use in Location-based Services
A Chat Bot is an automated operator that can interact with customers like a human operator, answer their questions, solve problems and get feedback. Real-time responsiveness, the sense of talking to a human user is one of their good features that can be used to deliver location-based services. This paper designed a Chat Bot that can talk and answer users' questions based on their location. Thi...
متن کاملCrowd science: It is not just a matter of time (or funding)
The last years, citizen science, or crowd science, has increased tremendously, both in number of projects, and number of participants. Most literature on crowd science focuses on its advantages, for both scientists, and the participating citizens. The challenges of crowd science come mainly from limited organizational capacity of some of these projects. As a result of this line of reasoning, th...
متن کاملPersistent Threads for a Hybrid Voice/Text Web-board
A Distance Learning Environment typically contains a collaborative tool such as an asynchronous web–board, synchronous text chat or synchronous audio communication. Users are restricted to communicating only with those using the same media, either text or voice, each of which suffer from its own disadvantages when used in isolation. We propose a bridge between text and voice communication that ...
متن کامل