The Discovery Phase of User Centred Design: Putting Users First in the Design of Smart Internet Technologies
نویسندگان
چکیده
The Smart Internet Cooperative Research Centre aims to produce Internet technologies that are scaleable, intelligent and user friendly. Alongside four technology programs, a key research innovation of the SITCRC is the User Environment program aimed at ensuring technology outputs are user-centred and market focused. A challenge for researchers in this program is to ensure a user focus in the discovery phase of technical research where technologies and their functionalities are as yet poorly defined. This paper reports on the development of a methodological approach called Discovery UCD that is useful for researchers attempting UCD outside purely product focused corporate environments.Abstract paragraph
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