Reputation Flows
نویسنده
چکیده
This paper exploits a survey of manufacturing firms in five transitioning countries to evaluate the factors that affect whether or not information on contractual disputes between firms is disseminated to other market participants. We find that these reputation flows are channeled both through informal communication among firms as well as through third party organizations; in addition, they are sensitive to firms' perceptions of the macroinstitutional environment and specific features of the bilateral relationship in which the dispute occurs. The finding that some trade associations play a meaningful role in coordinating these flows suggests that their private and social value is significant.
منابع مشابه
Accumulating Reputation through Strategic Action Flows: Lessons from Amazon.com and Its Competitors in Internet Retailing
A growing body of strategy research has recognized that a firm's reputation, defined as collective beliefs in the organizational field about a firm’s identity and prominence, as one of its most valuable assets. Yet research today has not examined how this asset is built, especially by new firms. Drawing on the idea that a firm’s reputation is accumulated through flows of strategic actions (Dier...
متن کاملWhat We Talk about When We Talk about Mutual Fund’s Reputation
The term reputation appears in our everyday discussions about mutual funds. However, few studies have been done to explore how the mutual fund’s reputation forms and evolves. In this paper, we model fund’s reputation as the market’s belief whether the fund has the information to make profitable investment. We then propose an infinite-horizon model, in which the fund’s reputation can be invested...
متن کاملEngineering Trust: Reciprocity in the Production of Reputation Information
Reciprocal feedback distorts the production and content of reputation information, hampering trust and trade efficiency. Data from eBay and other sources combined with laboratory data provide a robust picture of how reciprocity can be guided by changes in the way feedback information flows through the system, leading to more accurate reputation information, more trust and more efficient trade.
متن کاملMapping Communication along the Supply Chain in a Reputation-Sensitive Environment: Preliminary Insights
This exploratory qualitative study is aimed at depicting communication support to Supply Chain (SC) management, emphasizing how relationships and processes are affected by communication flows. It provides a preliminary comprehensive communication mapping, highlighting key stakeholders involved in SC management, communication roles enhancing logistics performances, and channels supporting inform...
متن کاملDetecting and Reacting to Changes in Reputation Flows
In inter-enterprise collaboration, autonomic services from different organizations must independently determine which other services they can rely on. Reputation-based trust management in Pilarcos combines shared experience information on the actors’ past behaviour and the decision context to estimate the risks of a collaboration. The trust decision process is semi-automatic, with selected deci...
متن کامل