Are Standard Solutions Good Enough?
نویسنده
چکیده
Remote collaboration on physical objects is a topic of recurring interest within the CSCW community. Up until now, research has primarily focused on stationary settings with specially designed technical support to address problems of reference due to non-mutual access to the object. In this workshop paper I present remote truck service as an example of work practices that require mobile remote collaboration tools. To facilitate the use of such tools, my proposal is to use generic solutions. Thus, the question is raised whether standard technologies, such as mobile phones, could be good enough to support remote collaboration and specialist diagnosis on physical objects in mobile settings of mass scale industries.
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