Goal-orie Ted Approach to Busi Ess I Tellige Ce Requireme T a Alysis for Malaysia Rural Healthcare Ce Ter

Despite the advancement in the Malaysian rural healthcare centers operations, the healthcare delivery is currently facing some challenges caused by the techniques in collecting the data for analyzing their performances at the end of the day. It is posited that healthcare centers can take advantages of these data and explore analytics as a competitive tool provided by Business Intelligence (BI). However, several surveys indicate that a significant percentage of business intelligence projects fail to meet business objectives or are outright failures. One of the reasons for this is that requirement analysis is typically overlooked in real BI project. The objective of this paper is to explore a goal-oriented approach to BI requirements analysis for Malaysian Rural Healthcare Centers. The goal-oriented method proposes for the study is Goal-oriented Requirement Analysis (GRAnD). GRAnD is based on the Tropos methodology. GRAnD adopts two different perspectives for requirements analysis: organizational modeling and decision modeling. The proposed methodology is described with reference to a real case study.