Oriented Scheduling Systems Development Method
نویسندگان
چکیده
A Dutch hospital had a problem with the planning of their Short Stay department and asked for a scheduling support system. In this paper, we describe the development of this system. We describe techniques from Operations Research and Artificial Intelligence (AI) that can be used to model the situation. We have used the AI-techniques because we believe a user-oriented approach is required to develop a scheduling system. We describe the SEC-model, a framework to model scheduling situations and compare this framework with CommonKADS, an AI-modeling method. For the implementation of the system we used a generic user-interface and a rule-based system.
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