Usability evaluation of mobile applications using ISO 9241 and ISO 25062 standards
نویسندگان
چکیده
This paper presents an empirical study based on a set of measures to evaluate the usability of mobile applications running on different mobile operating systems, including Android, iOS and Symbian. The aim is to evaluate empirically a framework that we have developed on the use of the Software Quality Standard ISO 9126 in mobile environments, especially the usability characteristic. To do that, 32 users had participated in the experiment and we have used ISO 25062 and ISO 9241 standards for objective measures by working with two widely used mobile applications: Google Apps and Google Maps. The QUIS 7.0 questionnaire have been used to collect measures assessing the users' level of satisfaction when using these two mobile applications. By analyzing the results we highlighted a set of mobile usability issues that are related to the hardware as well as to the software and that need to be taken into account by designers and developers in order to improve the usability of mobile applications.
منابع مشابه
Applying ISO 9241-110 dialogue principles to tablet applications in emergency medical services
In the safetyand time-critical context of pre-hospital medical care, usability is a major challenge that needs to be addressed, because interaction problems or errors may have serious consequences for patients as well as employees of Emergency Medical Services (EMS). In this regard, a user-centered human-computer interface is a crucial factor for efficient usage as well as user acceptance. Well...
متن کاملSoftware evaluation using the 9241 evaluator
There is an increasing need for practical and comprehensive evaluation methods and tools for conformance testing with ISO standards. In this study, we focus on ISO 9241 which is an important ergonomic standard. A brief description shows its content and structure. Practical evaluations include the amount of time and resources which must be managed in software projects, while comprehensive evalua...
متن کاملEvaluation of Radiology and Pathology Subsystems of Hospital Information Systems
Background & Aims: Compliance with standards of designing information systems leads to efficient utilization and ease of use for consumers. In this study, the compliance of the radiology and pathology subsystems of a hospital information system with ISO 9241 section 12 was assessed in selected hospitals affiliated with Kerman University of Medical Sciences, Iran. Methods...
متن کاملUsability Measurement: A Roadmap for a Consolidated Model
Usability is increasingly recognized as an important quality factor for interactive software systems, including traditional GUIs-style applications, Web sites, and the large variety of mobile and PDA interactive services. Unusable user interfaces are probably the single largest reasons why encompassing interactive systems – computers plus people, fail in actual use. The design of this diversity...
متن کاملAccepted for Publication in the Software Quality Journal Usability and Quality in Use Measurement: A Roadmap for a Consolidated Model
Usability and Quality in Use Measurement: A Roadmap for a Consolidated Model Ahmed Seffah [email protected] Mohammad Donyaee [email protected] Rex B. Kline [email protected] Harkirat K. Padda [email protected] Abstract. Usability is increasingly recognized as an important quality factor for interactive software systems, including traditional desktop applications, Web-base...
متن کامل