Obtaining Predictive Results with an Objective Evaluation of Spoken Dialogue Systems: Experiments with the DCR Assessment Paradigm

نویسندگان

  • Jean-Yves Antoine
  • Jacques Siroux
  • Jean Caelen
  • Jeanne Villaneau
  • Jérôme Goulian
  • Mohamed Ahafhaf
چکیده

The DCR methodology is a framework that proposes a generic and detailed evaluation of spoken dialog systems. We have already detailed (Antoine et al., 1998) the theoretical bases of this paradigm. In this paper, we present some experimental results on spoken language understanding that show the feasibility and the reliability of the DCR evaluation as well as its ability to provide a detailed diagnosis of the system’s behaviour. Finally, we highlight the extension of the DCR methodology to dialogue management.

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تاریخ انتشار 2000