User Experience Research in the Semiconductor Factory: A Contradiction?
نویسندگان
چکیده
No doubt, user experience (UX) has become of high relevance within the HCI community. Within this paper, we present initial results from a qualitative study on UX in the factory context, more precisely in a semiconductor factory. We highlight the challenges of performing UX research in this particular context and the usefulness of probes for collecting feedback from operators in the factory context within in a limited timespan. The results provide an initial rich description of the operator’s everyday experiences in a semiconductor factory. From a designer's point of view, this allows for a more empathic interaction design informed by a subjective operator perspective.
منابع مشابه
Christian Doppler Laboratory: Contextual Interfaces
The Christian Doppler Laboratory for Contextual Interfaces is a cooperative research lab dealing with interaction designs of contextual interfaces in the automotive area and the cleanroom of a semiconductor factory. This paper describes the research approach and example activities conducted in the laboratory.
متن کاملThe Experience Factory
This article presents an infrastructure, called the experience factory, aimed at capitalization and reuse of life cycle experience and products. The experience factory is a logical and physical organization, and its activities are independent from the ones of the development organization. The activities of the development organization and of the experience factory can be outlined in the followi...
متن کاملImplementing an Experience Factory Based on Existing Organizational Knowledge
This paper describes the development of an experience factory in an Australian organization involved in the field of telecommunications. Faced with improvement needs, in 1998 the organization placed special attention on approaches to support improvement activities. Towards the end of 1998 a project was started between the company and the Centre for Advanced Empirical Software Research (CAESAR) ...
متن کاملVirtual Factories and Dynamic Core Competency: a Case Study of Advanced semiconductor Engineering
Due to globalization, advanced information and communication technology has fuelled competition, and building and sustaining of competition advantages are major concerns of companies. Developing dynamic core competency has become a new competition strategy and an important way to help companies remain flexible and able to respond quickly to unpredicted changes in the environment. The developmen...
متن کاملA creative prototype illustrating the ambient user experience of an intelligent future factory
This article introduces user experience research that has been carried out by evaluating a video-illustrated science fiction prototype with process control workers. Essentially, the prototype ‘A remote operator’s day in a future control center in 2025’ was aimed at discovering opportunities for new interaction methods and ambient intelligence for the factories of the future. The theoretical obj...
متن کامل