This Is Not Just Another System Upgrade: Mission Control – Crew Communications during Routine and Non-routine Events in Shuttle and Station Operations

The current technological and organizational configuration of the Mission Control Center (MCC) at Johnson Space Center (JSC) has been a mainstay of NASA’s approach to human space flight. MCC represents a unique combination of traditional command and control approaches to supervisory control, and a set of highly experienced, team-based coordinated experts conducting distributed supervisory coordination of short-term space flight missions. As NASA moves into a new era of Human Exploration and Development of Space (HEDS), the mission control functionality of JSC will be required to change substantially to enable extended exploration missions to perform successfully.