A Semantic Web Approach to Experience Management in Public Organisations
نویسندگان
چکیده
The Pellucid project is developing a customisable platform for experience management in public organisations. This paper introduces the Pellucid model of experience management, relates it to the design of the platform, and discusses how Semantic Web technologies have been applied in the project. The principal idea is the active hint as a transmitter of experience, generated spontaneously according to the employee’s working context. The working context is modelled using ontologies for work processes and specific domains of work.
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