Assessing Jordan's e-Government Maturity Level: Citizen's Perspective on Awareness, Acceptability and Usage of e-Government Services

Evaluation of Awareness and Acceptability of Using e- Government Services in Developing Countries: the Case of Jordan

Similar to other developing countries, Jordan started a national e-Government initiative aiming to streamline government procedures and make information and government services available to business and citizens online. This paper presents the results of a pilot study that aims to assess factors which could influence the awareness and use of e-Government services in Jordan. It investigates issu...

IT Mediated Customer Services in E-Government: A Citizen's Perspective

Electronic Educational and Research Services as Infrastructure for the E- Government: Role of

Introduction: Websites serve as an initial step toward an e- government adoption which facilitates delivery of online services to customers. The existing study intended to investigate the role of university website to render educational and research services based on e- government maturity model in Iranian universities. Methods: This descriptive and cross- sectional study was conducted through...

A Novel Fuzzy Group ANP Model for Global E-government Readiness Assessment from an e-Citizen Relationship Management Perspective

E-government readiness assessment is a significant indicator in measuring citizen satisfaction levels in using E-government services. It provides an opportunity to learn about the government's strengths and weakness on the journey to excellence. Simultaneously, the main goal of E-government is to create an optimized relationship with its citizens. This paper presents an E-Government readiness a...

Innovative framework for e-government adoption in Saudi Arabia: a study from the business sector perspective

E-Government increases transparency and improves communication between the government and the users. Providing e-Government services to business sector is a fundamental mission of governmental agencies in Saudi Arabia. However, the adoption of e-Government systems is less than satisfactory in many countries, particularly in developing countries. This is a significant factor that can lead to e-G...