What Role Do Design Factors Play in Applying Performance Measurement Systems in Nonprofit Organizations?
نویسندگان
چکیده
Recent research on management control and performance measurement (PMM) points towards a concern to provide suitable systems in nonprofit organizations (NPOs). However, few attempts have been made understand these how their peculiarities influence this process. This empirically discusses NPOs’ features through the lens of system’ design, first step for an iterative PMM. A case study with two NPOs United States America Brazil provides valuable insights into design factors. Results indicate that various factors related purpose, stakeholders, performance-measurement system. Their unique organizational characteristics impact usability viability application systems.
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ژورنال
عنوان ژورنال: Administrative Sciences
سال: 2022
ISSN: ['2076-3387']
DOI: https://doi.org/10.3390/admsci12020043