Using the balanced scorecard as a measurement tool for comparing models of excellence in management
نویسندگان
چکیده
منابع مشابه
Balanced Scorecard with Fuzzy Inference as a Performance Measurement in an Automotive Manufacturing line
In recent years, the balanced score card (BSC) has been the focus of considerable methodology for strategic cost management in management accounting area since it was originally proposed by Kaplan ,R.S. and Norton, D.P. in 1992. BSC is an approach to performance measurement based on both financial and nonfinancial information from four perspectives which are called financial, customer, inter...
متن کامل[The balanced scorecard used as a management tool in a clinical laboratory: internal business processes indicators].
OBJECTIVE to propose a set of indicators as a management tool for a clinical laboratory, by using the balanced scorecard internal business processes perspective. MATERIAL AND METHODS indicators proposed are obtained from different sources; external proficiency testing of the Valencia Community Government, by means of internal surveys and laboratory information system registers. One year testi...
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Waste management is a challenge of modern society, and there is awareness that responsibility of waste management should be shared by all community, to cooperate and ensure a sustainable development with the best principles and best management practices. It is a citizenship issue, where citizens contribute adopting preventative behaviours in the production of waste, as well as practices that fa...
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ژورنال
عنوان ژورنال: Revista Ibero-Americana de Estratégia
سال: 2014
ISSN: 2176-0756
DOI: 10.5585/ijsm.v13i4.2013