Transformation of the EFQM approach from business towards operations excellence
نویسندگان
چکیده
منابع مشابه
Transformation of the EFQM approach from business towards operations excellence
The purpose of this paper is to provide an enabler-based approach for a supervised self-assessment of operations excellence (OsE). Based on the latest approaches of excellence in operations from the literature as well as on the philosophy of the EFQM model, an OsE working definition was developed. In contrast to operational excellence (OE), which deals exclusively with the optimization of resul...
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The European Foundation for Quality Management (EFQM) excellence model has appeared to make in driving ‘new’ measurement practices especially in the use of ‘soft’ measures. Although the EFQM excellence model is so beneficial, its measures are in linguistic-vague forms expressed in linguistic parameters, implying so many doubts. Owning to this vagueness frequently represented in the EFQM Model c...
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One way to meet the challenges in creating a high performance organization in health care is the approach of the European Foundation for Quality Management (EFQM). The Foundation is in the tradition of the American Malcolm Baldrige Award and was initiated by the European Commission and 14 European multi-national organizations in 1988. The essence of the approach is the EFQM Model, which can be ...
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ژورنال
عنوان ژورنال: Production Engineering
سال: 2016
ISSN: 0944-6524,1863-7353
DOI: 10.1007/s11740-016-0665-8