The Analysis of Customer Satisfaction Assessments to Determine E-Siap Product Development Strategies
نویسندگان
چکیده
منابع مشابه
“investigating the relationship between knowledge management and customer satisfaction considering to the e-services”
چکیده : این مطالعه تاثیر مدیریت دانش بر رضایتمندی مشتریان با توجه به خدمات الکترونیک در سازمان حمل و نقل و پایانه های استان سیستان و بلوچستان را مورد بررسی قرار می دهد. جامعه آماری این تحقیق مدیران، سرپرستان و کارشناسان مشغول به کار در سازمان حمل و نقل و پایانه های استان سیستان و بلوچستان بوده که مجموعا 94 نفر می باشند. برای تعیین حداقل نمونه از جدول مورگان استفاده شده است. که با توجه به جدول ...
Hierarchical Evidential Reasoning-based Assessments of New Product Development Strategies
This paper is geared toward the development of a hierarchical evidential reasoning-based model for manufacturers to determine the relative importance of decision factors for NPD strategy assessments. Incorporated the findings of focus group discussions and interviews with experts in Hong Kong, an assessment model of NPD strategies is devised using the Analytic Hierarchy Process (AHP) and the Ev...
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ژورنال
عنوان ژورنال: KnE Social Sciences
سال: 2021
ISSN: 2518-668X
DOI: 10.18502/kss.v5i5.8847