Social Media and New Norms impact: “Oh! My Grandparents (OMG)!” As an Administrator in Family WhatsApp Group

WhatsApp has become a major necessity in modern communication both individually and as group. During an unprecedented time like COVID-19 pandemic, it increased the utilization of social media among society developed new norms its users, especially grandparents. This study emphasises various real-life activities undertaken by grandparents detailed research regarding administrators group chat. A qualitative approach consisting in-depth interviews have been carried out family members order to gather all information-involving informants. In addition, aims gain broader perspective informants' view their becoming administrator Results this revealed that relationships became strengthened between other members, with grandchildren. Secondly, started being obsessed WhatsApp, they are keen learn more even able keep up latest technology. Finally, topics discussed covers current issues such politics, religious advice, sometimes entertainment. Generally, is expected contribute studies field, specifically understanding use two different generations date technology during time. Keywords: grandparents, norms, media.