Slum Destinations Experience from Tourist Narratives' Perspective

Sustainable tourist development in Italian holiday destinations

This paper argues that tourism will become a major activity in a modern welfare state, which will have serious consequences for environmental sustainability. This issue calls for an assessment of the pros and cons of the ecological efficiency of tourism. We propose an overall efficiency indicator that comprises both a sustainable tourism index and an economic efficiency index. Based on a data s...

Integrated quality management for tourist destinations: a European perspective on achieving competitiveness

Maintaining and improving high quality supply in Europe is fundamental to keeping Europe's leading position as a destination in world tourism, to meeting the challenges of competitors and to increasing its market share. The paper presents the results of eight best practice case studies of di!erent destinations in four European countries, which were part of a study, assigned by the European Comm...

Environmental management with community involvement at tourist destinations

Cooperative Customer Relationship Management (CRM) in Alpine Tourist Destinations

Internet technology is a major enabler for collaboration in customer-oriented processes; in this case a corporate CRM infrastructure for tourist destinations. Besides this crucial technological driver, the need for an increased customer-orientation in marketing activities through the utilization of knowledge about customers forces a change in marketing communications. This adaptation is require...

Suggesting Tourist Destinations by means of Time-Slice Density Estimation

In recent years, a growing interest has been given to trajectory data mining applications that permit to support mobility prediction with the aim of anticipating or pre-fetching possible services. Proposed approaches typically consider only spatio-temporal information provided by collected trajectories. However, in some scenarios, such as that of tourist supporting, semantic information which e...