Sistem Informasi Buku Pelaut Dalam Pelayanan Publik di Bidang Kepelautan

The seaman's book information system is a device for storing, operating, or processing data documents of seaman to become which contains all the track records owner seafarer while sailing and authorized by government officials functions as an official state document in it. There seafarer's physical identity. This study aims describe services obstacles making seafarers' books available online at Lhokseumawe Class IV Port Authority Harbormaster Office, Indonesia. employs descriptive qualitative research method techniques obtain through observation, interviews, documentation. used six informants who were determined purposively, consisting Head Office their staff some applicants book. results showed that Seaman's Book Information System Public Services Maritime Sector was adequate effective. So far, managing online, service faster easier access again case there loss compared before existence system. Obstacles factory management sector include internet connection lack real socialization.