Should the EFQM Excellence Model be Adapted for Specific Industries? A Restaurant Sector Example
نویسندگان
چکیده
منابع مشابه
EFQM Excellence Model and Knowledge Management Implications
The author has concluded that KM must be articulated in a given context. KM is unique to any given organization, just like a fingerprint. A solution suitable for one will most certainly not be appropriate to a another, even if the two companies have similar products, services and are the same size. To help resolve the uncertainty of what KM is about and apply it in a given context, the author s...
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ژورنال
عنوان ژورنال: International Journal of Hospitality Management
سال: 2021
ISSN: 0278-4319
DOI: 10.1016/j.ijhm.2020.102694