Shopping mall retailing: A bibliometric analysis and systematic assessment of Chebat's contributions
نویسندگان
چکیده
Shopping malls are unique retail environments offering individual consumption experiences within a holistic ecosystem. Drawing on bibliometric analysis and systematic review of 31 articles, this research synthetizes Jean-Charles Chebat's contributions to the shopping mall literature. Findings highlight four core clusters literature, namely spatial wayfinding, atmospherics, consumer differences across experiences, consequences. The newly developed Mall Experience Framework extends proposing additional elements interest for current retailing research. Managerial implications offer practical guidance successfully designing maneuvering future.
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ژورنال
عنوان ژورنال: Journal of Retailing and Consumer Services
سال: 2022
ISSN: ['1873-1384', '0969-6989']
DOI: https://doi.org/10.1016/j.jretconser.2021.102702