Resilience and Organizational Citizenship Behavior (OCB)

Research shows that resilience exerts a significant impact on organizational citizenship behavior. This linkage may be partly due to prevailing circumstances. study assessed the moderating effect of leadership and interpersonal trusts in correlation between behavior (OCB). Responses were obtained from 236 healthcare employees Ghana's public private hospitals. used regression analyze predictions. Findings indicated resilience, (employee), trust positively significantly predicted OCB. The hierarchical moderated However, moderates Unequivocally, produces highest when leaders their subordinates. study, therefore, pinpoints role alleviating