Remote Work in Post-Pandemic Reality—Multi-Criteria Evaluation of Teleconferencing Software

The pandemic period has made remote work a reality in many organizations. Despite the possible negative aspects of this form work, employers and employees appreciate its flexibility effectiveness. Therefore, are looking for most optimal tools to support work. However, may be difficult due their complexity, different functionality, or conditions company’s operations. Decisions on choice given solution usually group decision makers. Often subjective assessments differ from each other, making it even more make decision. aim article is propose methodological supporting assessment popular teleconferencing systems generating ranking. feature solutions combination two important facilitating selection process. first one concerns possibility taking into account quantitative qualitative criteria expressed linguistically an uncertain nature (NEAT F-PROMETHEE method). second related experts, including consensus study between them (PROSA GDSS use these combined methods assess platforms create ranking indicate that best meets adopted (based experts’ opinions). Microsoft Teams system turned out solution, whose usability, multi-platform aspect other elements crucial context overall assessment. results obtained guideline managers makers facing tool