Public Reproductive Health Facilities: A Client-Satisfaction Survey

A survey of client satisfaction from The delivery of services in urban health centers of Yazd

Introduction- Satisfaction as a key indicator of health care quality is important for development, recognition and treatment of people in need. The aim of this study was to determine the rate of satisfaction of referral people to health center of Yazd city. Materials and methods: This was a descriptive analytic (cross- sectional) study. The participants were 360 clients referred to 13 healt...

A Survey on the Rate of Public Satisfaction about Subway Facilities in the City of Tehran Using Servqual Model

Tehran suburb city rail Exploitation Company (Tehran subway) presents public transportation services to more than 3 million people in a day. Therefore, the way these services are presented and customer satisfactions’ rate with the services presented to enjoy high importance. In the matters applied to the survey, first the expectations that users of this public transportation system have and the...

The impact of a reproductive health franchise on client satisfaction in rural Nepal.

This study evaluates the impact of a nurse and paramedic reproductive health franchise in rural Nepal on client satisfaction and utilization of services. A quasi-experimental study design, with baseline and follow-up measurements on nonequivalent control groups, was used to assess the effects of the intervention. The study collected data from exit interviews with male and female clients at clin...

A survey assessing patient satisfaction at public and private healthcare facilities in Riyadh, Saudi Arabia.

Client satisfaction in a faith-based health network: findings from a survey in Uganda

BACKGROUND Client satisfaction surveys are important in evaluating quality of the healthcare processes and contribute to health service improvements by assisting health program managers to develop appropriate strategies. The goal of this study was to assess clients' level of satisfaction with services provided by private-not-for-profit member health facilities affiliated to Uganda Protestant Me...